Privacy Policy

Irish Bookmakers Association

1. Introduction

The Irish Bookmakers Association respects your right to privacy and is committed to protecting personal data in accordance with the General Data Protection Regulation (EU) 2016 679 and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store, and protect personal data when you:

– Visit our website 

– Contact us 

– Register for training courses 

– Use our online learning platform 

It also explains your rights and how you can exercise them.


2. Who We Are

The Irish Bookmakers Association is the Data Controller in respect of the personal data processed through this website and our training platform.

This means we determine the purposes for which, and the manner in which, personal data is processed.

Contact details:

Irish Bookmakers Association 

Website: www.irishbookmakersassociation.com 

Email: info@irishbookmakersassociation.com


3. Personal Data We Collect

We may collect and process the following categories of personal data.

  • Training platform and LMS users

When you enrol in a course or create an account, we may collect:

– Full name 

– Email address 

– Username and password 

– Organisation name (if voluntarily provided) 

– Course enrolments 

– Course progress data 

– Assessment results 

– Completion status 

– Certificates issued 

– CPD or training history 

We do not collect payment card data directly via the website.


4. How We Use Personal Data

We use personal data for the following purposes:

  • Website administration

To operate, maintain, and improve our website and services.

  • Responding to enquiries

To respond to questions, information requests, or correspondence.

  • Training delivery

To:

– Register learners 

– Provide access to courses 

– Track completion progress 

– Issue certificates 

– Maintain training records 

  • Industry and professional development

To support education, compliance awareness, and professional standards within the sector.


5. Lawful Basis for Processing

We rely on the following lawful bases under GDPR:

  • Legitimate Interest

To provide industry training, maintain professional standards, and operate our association services.

  • Contract

Where training or services are provided on a paid or registered basis.

  • Legal Obligation

Where processing is necessary to meet regulatory or statutory requirements.


6. Data Sharing

We do not sell or rent personal data.

We do not share learner training records with employers or member operators, unless express written consent provided by learner.

Personal data may be shared only where necessary with trusted service providers who support our operations, including:

– Website hosting providers 

– Learning management system infrastructure providers 

– Email communication platforms 

– IT and security service providers 

All such providers act as Data Processors and process data only on our documented instructions.


7. International Transfers

Where personal data is processed outside the European Economic Area, we ensure appropriate safeguards are in place, such as:

– EU Standard Contractual Clauses 

– Adequacy decisions 

– Equivalent legal protection measures 


8. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected.

Typical retention periods include:

– Website enquiries: Up to 24 months 

– Membership correspondence: As required for operational purposes 

– Training records and certificates: Retained for a reasonable period to evidence course completion and certification history .  The IBA does not guarantee storage of results or training history, so learners should always download a copy of completed training certificates.

Retention periods may be extended where required for legal, regulatory, or audit purposes.


9. Data Security

We implement appropriate technical and organisational measures to protect personal data, including:

– Secure website hosting 

– Encrypted connections (SSL) 

– Password protected user accounts 

– Access controls 

– Regular system monitoring and backups 


10. Cookies

Our website uses cookies to improve functionality and user experience.

These may include:

– Essential cookies required for site operation 

– Analytics cookies to understand usage patterns 

– Preference cookies to remember settings 

You can manage cookie preferences via your browser settings or our cookie consent tool.


11. Your Data Protection Rights

Under GDPR, you have the right to:

– Access your personal data 

– Request rectification of inaccurate data 

– Request erasure of your data 

– Restrict processing 

– Object to processing 

– Request data portability 

– Withdraw consent where applicable 

Requests can be made by contacting us using the details in Section 2.


12. Website Analytics

We use website analytics tools to help us understand how visitors use our website, improve performance, and enhance user experience.

Google Analytics – We use Google Analytics, a web analytics service provided by Google Ireland Limited.

Google Analytics uses cookies and similar technologies to collect information such as:

– IP address (anonymised where enabled) 

– Device and browser type 

– Pages visited 

– Time spent on pages 

– Navigation paths 

– General geographic location 

This information is aggregated and used solely to analyse website traffic and usage patterns. It does not allow us to identify individual users directly.

 Lawful Basis

We rely on Consent to deploy non-essential analytics cookies. Google Analytics will only be activated where you accept analytics cookies via our cookie consent banner.

You may withdraw consent at any time by adjusting your cookie preferences.

Data Processing and Transfers – Google acts as a Data Processor on our behalf.

Data collected via Google Analytics may be transferred outside the European Economic Area, including to the United States. Where this occurs, appropriate safeguards are applied, such as:

– EU Standard Contractual Clauses 

– Additional technical and organisational measures implemented by Google 

For more information, please see Google’s Privacy Policy.


13. Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the supervisory authority:

Data Protection Commission 

21 Fitzwilliam Square South 

Dublin 2 

D02 RD28 

Website: www.dataprotection.ie


14. Updates to This Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes.

The latest version will always be published on our website.


15. Contact Us

If you have any questions about this Privacy Policy or how your data is processed, please contact:

Irish Bookmakers Association 

Email: info@irishbookmakersassociation.com

Website: www.irishbookmakersassociation.com




Document Change Control

Version

Date

Section Updated

Summary of Change

1.1

June 2025

Data Collection and Processing

Policy updated to reflect introduction of online training platform and membership portal, including learner progress data, assessment results, certification records, account login data, data protection and expanded analytics processing.

1.2

February 2026

Data Protection Sections

Policy updated to enhance GDPR section, , clarification of data controller role, LMS learner data processing, and analytics disclosures.